Contact Us

Contact details

You can reach Loreya Label in any of these ways. We reply to every message within 1–2 working days.

  • Email: support@loreyalabel.com
  • Phone: +44 20 3769 8664
  • Contact form: use the form on this page

Business details

RAS Commerce Group Ltd
8B Oxford Close, London, Greater London, N9 0NB, United Kingdom
Company number: 17127042

This is our correspondence address. Please do not send returns here β€” returns go to a separate address that our team confirms once your return is approved.

Customer service hours

Our customer service is available from Monday to Friday between 9:00 am to 5:00 pm. Messages that arrive outside those hours are answered on the next working day. We are closed on Saturdays, Sundays and UK bank holidays.

What we can help with

  • Order status and delivery tracking
  • Sizing and fit advice before you buy
  • Returns, refunds and exchanges
  • Payment or checkout problems
  • Questions about any of our policies

To help us answer faster

Include your name, order number, the item name and a short description of your question. If something arrived faulty or incorrect, attach clear photographs and we can usually resolve it in one reply.